Privacy policy

This is a starting template based on PIPEDA principles. Have it reviewed and adjusted to match your actual practices before publishing.

Profound Finance ("we", "us") respects your privacy. Confidentiality is central to the work we do. This policy explains how we collect, use, disclose and protect personal information, in keeping with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA).

Information we collect

• Contact details you provide when you call, email or submit our contact form, such as your name, business name, email and phone number.
• Client information needed to deliver our services, such as financial records, payroll information, tax returns, and correspondence with the Canada Revenue Agency.
• Website data such as basic, aggregated usage statistics. Our website does not use advertising trackers.

How we use it

We use personal information only to respond to your enquiries, provide and bill for our services, meet our legal and regulatory obligations, and communicate with you about your engagement. We do not sell personal information.

When we share it

We share information only when it's needed to deliver the services you've asked for (for example, filing with the CRA or submitting payroll to your payroll provider), when you've given consent, or when required by law.

How we protect it

We use physical, organizational and technical safeguards appropriate to the sensitivity of the information, and limit access to people who need it to do their work. We keep records only as long as needed for the purposes described here or as required by law.

Third-party services

Our contact page includes an embedded Google Map, which is provided by Google and subject to Google's privacy policy.

Your rights

You may ask to access or correct the personal information we hold about you, or withdraw your consent to its use (subject to legal and contractual restrictions). To make a request, contact us using the details below.

Contact us

Questions or concerns about privacy can be sent to:
Privacy Officer, Profound Finance
43 Agassiz Dr, Winnipeg, MB R3T 2K8
[email protected] · (204) 510-3696

If you're not satisfied with our response, you may contact the Office of the Privacy Commissioner of Canada.